Do you have a question?
Here you will find answers to the most frequently asked questions received by ZooParc de Beauval’s teams.
Questions les plus posées
Quels sont les horaires du ZooParc ?
Retrouvez tous les horaires, été comme hiver, sur notre page : zoobeauval.com/preparez-votre-visite/horaires.
Est-il nécessaire de réserver la visite à l’avance ?
Non mais deux options sont possibles : acheter un billet non daté (valable 1 an à compter de la date d’achat) ou acheter des billets datés (avec une remise de 2 €). Consultez notre page : zoobeauval.com/billetterie. Il est aussi possible d’acheter un billet d’entrée sur place, aux caisses du ZooParc, au prix d’un billet non daté.
Peut-on se restaurer dans le ZooParc ?
Oui, nos 15 points de restauration vous accueillent pour déjeuner, prendre un verre ou goûter. Retrouvez les jours d’ouverture et les horaires sur : zoobeauval.com/preparez-votre-visite/restaurants. En revanche, les pique-niques sont interdits dans l’ensemble du parc. Deux aires aménagées et abritées vous attendent aux deux entrées du ZooParc. Un tampon de sortie vous sera apposé pour pouvoir rentrer à nouveau dans le ZooParc.
En combien de temps visite-t-on Beauval ?
Une journée entière est nécessaire pour visiter le ZooParc. Toutefois, nous vous conseillons de le faire en deux jours afin de prendre le temps d’une visite complète (découverte des territoires, animations pédagogiques, spectacles des oiseaux et des otaries, survol du parc, etc…).
Où puis-je consulter les tarifs et acheter des billets ?
Toutes nos offres tarifaires sont consultables sur notre page billetterie : zoobeauval.com/billetterie. Vous pouvez y acheter vos billets en ligne.
Où peut-on stationner à proximité du ZooParc (voitures individuelles, campings-cars, bus ?)
De nombreux parkings sont situés à proximité du ZooParc aux deux entrées. Ils sont tous gratuits (ZooParc et Hôtels). Une signalétique et nos agents vous précisent où vous garer selon votre véhicule. Pour les camping-cars, le stationnement est gratuit de jour comme de nuit.
Où trouver les informations sur les spectacles et les animations ?
Comment me rendre à Beauval ?
Le ZooParc de Beauval se situe en Loir-et-Cher (41), au sud de Blois, à mi-chemin entre Tours et Vierzon, à 3 km de Saint-Aignan-sur-Cher. Tous les moyens d’accès (en voiture, train, bus) sur notre page : zoobeauval.com/preparez-votre-visite/acces.
Peut-on dormir à Beauval ?
Oui, 4 hôtels thématisés vous accueillent à proximité du ZooParc : Les Jardins, Les Pagodes, les Hauts et les Rivages de Beauval (ouverture au printemps 2023). Vous pouvez aussi louer un appartement dans notre résidence hôtelière : Les Hameaux de Beauval. Consultez notre page : zoobeauval.com/dormir-a-beauval.
Quelles sont les modalités de départ et d’arrivée aux Hôtels de Beauval ?
Dans les 3 hôtels de Beauval (les Pagodes, les Hauts et les Jardins), les chambres sont accessibles à partir de 16h. La restitution des clés se fait au plus tard à 12h, le jour de votre départ. Dans notre résidence hôtelière, les Hameaux de Beauval, les appartements doivent être libérés avant 10h.
Quels sont les moyens de règlement acceptés au ZooParc et aux Hôtels ?
Les modes de règlement acceptés sont : cartes bancaires, chèques, espèces, chèque-vacances, e-porte monnaie Beauval.
Comment est géré l’accueil des personnes en voie de handicap (PSH) à Beauval ?
Retrouvez les informations sur la page : zoobeauval.com/preparez-votre-visite/infos-pratiques, rubrique : « accueil des visiteurs en situation de handicap ».
Puis-je venir avec mon animal de compagnie (chien ou chat) dans le ZooParc et aux Hôtels ?
Retrouvez les informations sur la page : zoobeauval.com/preparez-votre-visite/infos-pratiques, rubrique : « animaux domestiques ».
Je viens en famille : que dois-je savoir d’utile ?
Retrouvez les informations sur la page : zoobeauval.com/preparez-votre-visite/infos-pratiques.
Dois-je prévoir un supplément pour les spectacles, les animations, la télécabine, le Dôme Équatorial ?
Non, tout est compris dans notre tarif d’entrée. Aucun supplément pour ces activités n’est à prévoir.
Covid-19 : Quelles sont les mesures sanitaires prises par le ZooParc ?
Beauval applique les mesures gouvernementales pour la lutte contre le Covid : actuellement, aucune mesure restrictive en cours pour visiter le ZooParc ou séjourner dans les hôtels.
The ZooParc de Beauval
Is the zoo closed during winter?
The zoo is open every day of the year, from 9 a.m. (except during extreme weather conditions which may affect traffic and/or the safety of Beauval’s clients). This is true for all seasons, Sundays and national holidays included.
Who created Beauval?
Beauval was created in 1980 by Françoise Delord, a person passionate about birds and the animal world. It was a crazy gamble that became an extraordinary success; the zoo is ranked 1st amongst French Zoos and Aquariums and ranked as the 4th most beautiful zoo in the world (by Trip Advisor in 2018)!
What is the surface area of Beauval?
The ZooParc covers almost 40 hectares.
How many visitors are there per year?
The ZooParc de Beauval received 1,400,000 visitors in 2021.
How many employees are there at Beauval?
The ZooParc de Beauval and its hotel establishments have more than 430 permanent employees, in addition to 600 seasonal employees.
See offers: emploi.zoobeauval.com/
How do you become an animal keeper?
To become an animal keeper, 5 establishments in France provide certified animal keeper - facilitator training:
Le CFA A - Gramat (46) http://www.formation-lot.fr
Le CFPPA du Loir-et-Cher - Vendôme (41) https://formationsoigneuranimalier.fr/pages/ecole-soigneur-animalier-vendome-cfppa
L’Institut rural de Carquefou (44)
Le Lycée Agricole Saint André - Sury Le Comtal (42) http://www.lycee-saintandre.com
Les Etablières - La Roche Sur Yon (85) www.etablieres.fr
How can I be kept informed of “Beauval emploi” events and news?
“Beauval Emploi” news, as well as the dates of events organised by the Beauval Human Resources team, are regularly published in the “Évènements” section of the Beauval Emploi site.
Where can I buy a souvenir of Beauval?
3 shops are located within the ZooParc de Beauval:
- « Uluwatu » shop, located in the dome, offers, in addition to products representing all the emblematic species that live in the dome, a bookshop area.
- « Autour du monde » shop, located at the South entrance to the park welcomes you in 400m² of souvenirs: panda, tiger, koala … you will find our flagship species in plush, on mugs or in key rings.
- « Le Royaume des Pandas » shop, also located at the South entrance, is dedicated to pandas.
To find out more about our stores, visit our page zoobeauval.com/preparez-votre-visite/boutiques.
For a lighter visit: do your shopping, then, before leaving, collect your purchases at the shop of your choice: “Autour du Monde”, “Uluwatu” (Dome), or collect them at your hotel’s reception area.
It is possible to browse the “Au Royaume des Pandas” and “Autour du monde” shops without buying an entry ticket. Simply hand over a form of ID at ticket office n° 1 at the South entrance.
You don’t want to travel? Discover our e-shop and find all our products.
Can I request prizes for my school fair?
For any information concerning fair / raffle prizes, please contact us at email@example.com.
Prices and tickets
Can I come to Beauval with my class?
I don’t have a ticket but I want to visit the ZooParc
I ordered my ticket online and I did not receive it
When your online purchase is complete, you will receive an email inviting you to download your tickets from your customer area. If you do not see it in your inbox, check that it didn’t get filtered to your junk mail folder. In any case, you can still find the tickets you have ordered by logging into your customer area from the ticketing site. Log in with your email address and the password that you provided when you created your account.
Your visit to the ZooParc
Can I visit Beauval by bike or on roller-skates?
Bicycles, children’s bikes, roller-skates, balance bikes, and scooters are prohibited in the ZooParc.
How much does entry to Beauval cost?
Please consult the ticketing page: http://www.zoobeauval.com/billetterie
What do I do if a child gets lost?
Contact one of our food outlet teams; all Beauval personnel are in permanent contact via walkie-talkie. The child concerned will be accompanied to the ZooParc’s reception (entrance).
Can I picnic in the zoo?
No, picnics are prohibited inside the ZooParc. A covered area, with tables and benches, for 300 people is available near the car park. It is possible to enter the ZooParc and then leave for a picnic, as long as you receive a re-entry stamp from the kiosk facing the turnstile.
How many species are there at Beauval?
Beauval is home to 35,000 animals belonging to 800 different species.
Can the animals be observed in winter?
The activity of a zoological park in winter is not the same as in summer. While some animals move into their shelters due to low outdoor temperatures, many of them can still be observed in the tropical greenhouses or via viewing windows.
How much food is given to the animals each day?
At Beauval, more than five tons of food are consumed by the ZooParc’s animals each day!
Can I feed the animals?
Each animal has a feeding regime that is adapted to its species; being given foods that are not part of this diet can make them seriously ill. It is therefore strictly forbidden to feed the animals.
How much does a snow leopard or a gorilla cost?
To us, animals are priceless and cannot be quantified in terms of money. This is all the more true when speaking about endangered species such as the gorilla or the snow leopard. For ethical reasons and with a conservation-based approach in mind, zoological parks have removed the concept of monetary value with regards to their animal exchanges. Zoos function through exchanges and breeding loans; all of Beauval’s animals come from other zoological parks.
I would like to have a baby lion or a baby monkey, how can I get one?
Don’t! Neither big cats nor primates are meant to be pets. Chimpanzees, to give just one example, can become extremely powerful and dangerous once they reach adulthood. In addition, it is not possible to improvise being an animal keeper, as serious knowledge of the species concerned is required. Furthermore, these species, some of which are endangered, are often included in breeding and conservation programmes. The possession of exotic pets creates many problems, especially when such individuals are released into the wild (birds, small mammals, reptiles, etc.). In fact, the possession of exotic pets by members of the public is often prohibited. Be aware!
How do I consult and apply for Beauval job offers?
Are interns accepted at Beauval?
Yes, in certain services at the ZooParc de Beauval and Beauval’s Hotels, in limited numbers. For organisational and security reasons, the ZooParc de Beauval limits access to backstage areas of the animal sectors for interns under the age of 18.
Animal keeper interns:
Given the large number of internship requests it receives, the ZooParc de Beauval gives priority to interns who have received professional training in the following establishments:
Le CFPPA in Loir-et-Cher - Vendôme (41)
L’Institut rural de Carquefou (44)
Le Lycée Agricole Saint André - Sury Le Comtal (42)
However, it is possible to carry out a work placement with an 8-week maximum duration, as part of a defined professional project.
Interns from other training sectors:
The ZooParc de Beauval and the Beauval Hotels accept interns for a maximum duration of 8 weeks, in the following professional sectors:
Education (étude en Éthologie, BTS Tourisme, BTS Gestion et Protection de la Nature, Licence de Biologie)
Warehousing (DUT Logistique)
Maintenance (Bac professionnel Électricité)
Green spaces (Bac professionnel Aménagements Paysagers, BTSA Aménagements Paysagers)
Commercial (BTS Commercial)
Communication (BTS Communication)
Catering (Bac professionnel Cuisine/Bac technologique Hôtellerie-Restauration/Contrat d’apprentissage)
Hospitality (Bac technologique Hôtellerie-Restauration, CAP Services Hôteliers and other certified courses)
Housekeeping (Bac technologique Hôtellerie-Restauration, CAP Services Hôteliers and other certified courses)
Reception (Bac technologique Hôtellerie-Restauration, CAP Services Hôteliers, BAC +2 Hôtellerie-Restauration and other certified courses)
Bar service (Contrat d’apprentissage)
What accommodation is provided for interns?
Interns can be provided with free accommodation, subject to availability.
How many applications does the organisation receive each year?
Each year, more than 5,000 applications, 1,000 of which are internship requests, are processed by Beauval’s Human Resources team.
Are seasonal jobs available at Beauval?
Yes, many seasonal jobs are available at Beauval each year (waiting staff, commis chefs, dishwashers, housekeepers, reception staff, multi-skilled catering staff, shop salespeople etc.) The tourist season starts in February and increases from April until the end of August, it is possible to apply from January onwards.
Is it possible to apply for an animal keeper position without any experience?
Applicants with a form of training that has been recognised and validated by an approved training organisation, and with significant experience in an animal park, are prioritised.
Are fixed-term hospitality and catering contracts offered?
Yes, when hosting groups, employees with kitchen and/or serving experience are recruited in an ad hoc fashion. Those without experience can also apply.
Informations fermetures 2020/2021
Can my tickets purchased at the ZooParc be extended?
If you have tickets (paper or e-ticket) purchased directly from the ZooParc, the validity date of which expired during the park’s closure period, we will extend their period of validity until December 31, 2021, inclusive. This extension will be made automatically at the ZooParc entrance, on the day of your visit. This does not apply to ZooPass or ZooPass Premium.
What if I have tickets, the validity of which expires after May 25 2021?
If you have tickets (paper or e-ticket) purchased directly from the ZooParc, the validity date of which expires after May 25, we will also extend their period of validity until December 31, 2021, inclusive. Tickets that expire between May 25 and the end of the year will also be accepted until December 31.
In addition, for tickets purchased from the ZooParc between October 28, 2020 and May 24, 2021, we are extending their validity until June 1, 2022 inclusive.
Can the stays that I have purchased from hotels be postponed?
If you have booked a stay directly with the ZooParc de Beauval reservation service for an arrival during the period that the park and hotels are closed, you have the possibility of postponing your visit, up to and including 31 December 2021.
We suggest that you reschedule now for new dates, using the amount already paid. To do so, please contact us by phone on 0254 756 000 (Monday to Saturday from 9 a.m. to 6 p.m.) or by email at firstname.lastname@example.org.
For any postponement before 31 December 2021 inclusive, we will offer you the difference in price of the new “Pass Park Hôtels” (unlimited access to the ZooParc for the duration of your stay), if your initial stay already included a “Pass Park Hôtels”.
Can I postpone the date of my educational activity?
If you have booked any of the following services: “Mini Keeper”, “Junior Keeper”, “Keeper for a Day”, “Good Re-zoo-lutions”, “Legendary Animals”, “Zoo Camp”, and “Beauval Behind the Scenes”, you can choose to either be refunded or to have your customer account credited with the value of the activity in order to complete the activity at a future date.
What happens concerning tickets purchased from distributors and professional websites?
If you have fixed-date or fixed-period tickets (paper or e-ticket) purchased through one of our partners (Groupon, Showroomprivé, Carrefour, Fnac, Leclerc, Cultura, Auchan etc.) the validity date of which expires during the ZooParc’s closure period, their period of validity of the tickets will be extended until December 31, 2021, inclusive. This extension will be made automatically at the ZooParc entrance, on the day of your visit.
Concerning tickets purchased from tourism professionals
If you have fixed-date tickets (paper or e-ticket) for individual or group trips scheduled during the park’s closure period, purchased through a tourism professional, your tickets will either be cancelled and refunded or replaced by new tickets with a new visit date. We invite you to contact your service provider for the implementation of these terms.
Can I change my undated ticket, that is valid for 2 years?
If you have open date tickets purchased via a CSE, a CSE reseller, a Tourism professional (Tourist Office, Travel Agency), a general public reseller (Tiqets, 365Tickets, Wonderweekend etc.), or a hosting company, the validity date of which expires during the ZooParc’s closure period, we will extend their period of validity until December 31, 2021, inclusive. This extension will be made automatically at the ZooParc entrance, on the day of your visit.
I have free tickets, what can I do?
If you have free tickets, the validity date of which expires during the park’s closure period, it is our pleasure to extend their period of validity until December 31, 2021, inclusive. This extension will be made automatically at the ZooParc entrance, on the day of your visit.
What happens to my ZooPass or Premium ZooPass?
If you have a ZooPass or a Premium ZooPass, it is our pleasure to extend its validity by the respective duration of the ZooParc’s closure period. This extension will be made automatically at the ZooParc entrance, on the day of your visit.
Is the validity date of my Beauval Box extended?
In this case, we will extend your BeauvalBox or gift voucher’s period of validity for an additional 12 months from the date of stay initially scheduled.
If you bought your Beauval Box between December 1, 2019, and March 15, 2020: the validity of your Box is extended to October 31, 2021, inclusive.
If you bought your Beauval Box between March 16 and October 30, 2020: the validity of your Box is extended by 5 months.
If you bought your Beauval Box after October 30, 2020: the validity of your Box is extended to June 30, 2022, inclusive.
If you have purchased your BeauvalBox or your gift voucher from a Corporate Works Committee, resellers or tourism professionals, we invite you to contact them to find out how to report it.